Players on the PC version of Elden Ring are losing a considerable amount of progress due to a Steam Cloud save issue.
This wouldn’t be an issue except the cloud save is often woefully out of date, and players who fail to check their data may accidentally download a save state from hours or even days earlier, losing their current progress.
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Bandai Namco acknowledged the issue in a tweet saying it is “aware” of how some games aren’t being saved correctly to the Steam Cloud.
For now, the company is recommending players read this notification carefully and ensure that they choose the most recent save state for synchronization. The date and time for the cloud files and local files are in the Steam notification and players should choose the most recent one.
Under certain conditions, save data may not sync properly with the #Steam Cloud in the PC version of ELDEN RING. If you are playing the PC version of the game, please check the following link.
— ELDEN RING (@ELDENRING) March 4, 2022
Be warned, it’s not always immediately clear which save state is the most recent, so be sure to check the date and time carefully before either downloading a Cloud Save or uploading a local save.
You can also back up your local save data elsewhere as overwriting your current save could be permanent.
Online players have said they lost up to 10 hours of progress, which includes several boss clears, levels, and gear. In a game like Elden Ring where each boss is a monumental challenge, and the world is so large that reacquiring items can be a huge ask, 10 hours of progress is a lot.
IGN does have a handy Elden Ring guide that can help you regain some lost progress, but we don’t want anyone to lose their saves in the first place so please read the notice carefully if you receive a save synch request on Steam.
Matt T.M. Kim is IGN’s News Editor. You can reach him @lawoftd.